This has been a pretty rough day. Between the insomnia and pain, Lizze is down for the count. The boys are fighting and I have absolutely had it with Sprint.
After the whole debacle yesterday, I was told to call back today and it would be resolved, no problem.
I call back today and I’m not told that because “I reported it stole“, it will take 48 hours to resolve. I’m pretty sure they will be able to fix this but I don’t need this hanging over my head.
Oh…apparently they don’t have record of the 3 times I spoke with them yesterday. Imagine that.
Start recording your calls. Specifically have the guy on the other end state his name, the time, the date, and that its sprint. Tell him whatever you need to to get him to do this. When they protest, you have proof.
@Kate that’s a really good idea. I hacked my Galaxy Note 2 so it will record calls. Great advice. 🙂