@PetSmart and @Banfield respond to my post
I wanted to let everyone know that I received a phone call to from Banfield Pet Hospital today. This was in response to my article from December 16th titled, Why we will never return to pet smart. Earlier this week, PetSmart left a comment on this post letting me know how sorry they we're for our loss and that I should contact Banfield directly because they are not actually part of PetSmart. The message seemed nice enough but, in my personal opinion, if Banfield operates inside the PetSmart location than one directly affects the other. Having said that, I really appreciated PetSmart reaching out to let me know who I should be in contact with. This afternoon I received a phone call from Amber. She is the practice manager for…