I’ve been continuing to follow up in regards to Gavin’s NeuroPsych testing scheduled for tomorrow.
After a few attempts to connect with our case manager, I haven’t heard anything back. As a result, I called the Cleveland Clinic directly, checked on the status and I’m glad I did.
Insurance has denied Gavin’s claim three times this week already, the last being yesterday.
Unbeknownst to me, the appointment had been canceled. I’m glad I did my due diligence because otherwise I would have hauled Lizze and Gavin to the Cleveland Clinic at a Godawful hour, only to find that we no longer had an appointment.
The only reason I would have assumed anything in the morning is because I was told by the Cleveland Clinic eariler in the week that the appointment would stand until we knew for sure about the insurance issues. She said that I would get a call a head of time, notifying me of the cancelation.
I don’t know what’s going on with the coverage, aside from paperwork issues but I really hope this is nothing to do with the recent cuts to Medicaid. Gavin’s on disability and we’ve never had issues like this before and I’ve grateful for that.
At this point, I can’t even reschedule into the future while we get this all figured out. In the meantime, Gavin will continue to regress, with no clinical way to track things.
This testing would tell us how bad things have gotten and what, if anything we could do to help him. 🙁